What happens if Scanlexa shuts down?
You’re trusting us with codes you print on menus, signs and packaging. Here’s exactly what we commit to if we ever have to close the service.
- At least 90 days’ notice. We’ll email every account and show a notice on the site and in your dashboard.
- Short links keep working during the notice period, so nothing you’ve printed breaks overnight.
- A full export of your codes and destinations (CSV), so you can recreate them anywhere. You can already download it today from My codes.
- Static codes are yours forever. Their content is in the pattern, so they never depend on us.
- Lifetime means the life of the product. As long as Scanlexa runs the service, Lifetime features continue without further payment (see our terms).
Requires signing in. Passwords are never exported.
Frequently asked questions
Will my static QR codes stop working?
No. A static code holds its content in the printed pattern itself, so it keeps working forever, whatever happens to Scanlexa.
What happens to dynamic codes?
Dynamic codes go through our short links, so they need our service to redirect. If we ever had to close, we'd give at least 90 days' notice and keep the short links redirecting during that time, so you can move your destinations to new codes.
Can I export my codes now?
Yes, any time. My codes has an Export CSV button with every code's name, type, short link, destination and settings (passwords are never included).
What does “lifetime” mean?
For the life of the product: as long as Scanlexa operates the service, your Lifetime features continue without further payment. It's in our terms of service.