Terms of service
Last updated 9 November 2026
These terms explain what you can expect from Scanlexa and what we expect from you. By using Scanlexa you agree to them.
1. The service
Scanlexa lets you design and download QR codes, save them to an account, create dynamic codes that redirect through our short-link service, and use free file tools. You need a free account to save and download codes.
2. Your account
Keep your sign-in method secure and tell us if you think your account has been misused. You’re responsible for what you create with it. One account per person or business, please.
3. Free plan
- The free plan includes 5 QR codes in total per account, not per month. Deleting a code doesn’t give a slot back. Editing or re-downloading a saved code never uses one.
- Static codes never expire. Their content is stored in the pattern itself, so nobody can switch them off.
- Free dynamic codes are active for 30 days. After that, the short link shows an “inactive” page (never an error page or ads) until you upgrade, which reactivates the same link.
- Free downloads show a small “Made with Scanlexa” line under the code.
4. Lifetime plan
- Lifetime is a one-time payment: ₦29,500 in Nigeria or $39 elsewhere, with a lower launch price for a limited time. We charge in Naira for Nigerian customers and in US dollars for everyone else.
- “Lifetime” means for the life of the product: for as long as Scanlexa operates the service, your Lifetime features continue without further payment.
- Lifetime dynamic codes don’t expire, and Lifetime downloads carry no Scanlexa branding.
5. Fair use
Lifetime accounts include up to 500 active dynamic codes and up to 100,000 scans a month across all codes, and 500 MB of file storage for hosted PDFs, photos and logos (free accounts: 20 MB). That covers almost everyone. If you need more, we’ll offer a business add-on rather than cutting your codes off without warning.
6. Acceptable use
Don’t use Scanlexa for phishing, malware, scams, illegal content, harassment, or to impersonate others.
We check every dynamic-code destination against malware and phishing blocklists before it’s saved, and we may refuse, pause or disable any code that points to harmful content, with or without notice. Repeated or serious abuse may lead to account closure without a refund.
7. Refunds
If Lifetime isn’t right for you, ask for a refund within 14 days of purchase and we’ll refund you in full, no questions asked. After a refund your account returns to the free plan. See our refund policy for details.
8. Your content
You own the content and logos you add. You give us permission to store and process them only to provide the service. Make sure you have the right to use any logo or content you upload.
Hosted pages (menus, PDFs, galleries, social links, app and bank details pages) are public to anyone who scans the code. You’re responsible for what you publish on them, including that bank details are yours or your business’s.
9. Reports and takedowns
Anyone can report a code on our report page, linked from every page we host. We review reports and may disable a code straight away if it appears to be used for phishing, scams, malware or other harm. A disabled code shows the “inactive” page, can’t be resumed or copied, and its owner sees the reason in My codes. If you think we got it wrong, contact us and we’ll review it.
10. Availability and liability
We work hard to keep short links running, but the service is provided “as is”, without guarantees of uninterrupted availability. Always test a code before printing it in large quantities. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
11. Ending the service or your account
You can stop using Scanlexa at any time and ask us to delete your account (see our privacy policy). If we ever shut Scanlexa down, we’ll give at least 90 days’ notice, keep short links working during that time, and provide an export of every code and destination so you can move them elsewhere. See our shutdown promise. You can export your codes at any time from My codes.
12. Changes and governing law
We may update these terms. If a change is significant, we’ll tell you before it takes effect. These terms are governed by the laws of the Federal Republic of Nigeria. Questions? Contact us at support@scanlexa.com.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.